A Watson Wyatt Worldwide study of 12,750 U.S. workers in all major industries found that companies with high trust levels outperform their low-trust counterparts by 186 percent.
Most communication is unconscious. You may think you’re delivering clear and consistent messages based on your words, but unconscious nonverbal behaviors are key to communicating with power.
When’s the best time to implement change?
Before you need to do so.
During the 2008–2009 financial crises, many organizations viewed innovation as a choice. Not so today. If you and your organization fail to innovate, you’re on the path to stagnation and obsolescence.
Corporations increasingly organize workforces into teams, a practice that gained popularity in the ’90s. By 2000, roughly half of all U.S. organizations used the team approach; today, virtually all do.