Think about the inspirational leaders of Apple, Amazon and Southwest Airlines. You can probably name them: Steve Jobs and Steve Wozniak, Jeff Bezos, and Herb Kelleher.
Next, try to name the leaders of General Motors, TiVo and AOL during the same period. Some were good, but very few left a leadership legacy that was strong enough to ensure future success.
Business is fundamentally an extended conversation. Whether you’re speaking with your boss, team members, colleagues or direct reports, conversations shape what gets done.
As a leader, you must engineer conversations to foster clarity, cooperation, creativity and a connection to company values.
There’s a lack of trust in senior management, according to a survey by the human-resource firm Watson Wyatt:
Clearly, much is going wrong in the workplace, which presents middle managers with unprecedented opportunities to step forward and offer course corrections.
Not a month goes by without some highly publicized ethical scandal. Be it tax evasion, executive pay excesses, sexual dalliances and outright fraud, many individuals are simply unable to resist temptation.
Does this make the perpetrators corrupt sociopaths?
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